Those of us moored in Mission Bay have plenty of experience with the quality and service, which, by the way is provided by the same company. Never had a bad service experience and like I've said, had good and bad bait from both. Treat the guys working the receiver with respect, toss em a few bucks here and there, and they treat you right. The bait is good and its a short run to the ocean. Some skippers may have had a bad experience, I've been slipped in SD and MB and never had a problem with either. Now if you want to debate the price of diesel between the two.....